Q. How do purchase my order on the site?

To order your purchase :-

1. Click “Add to cart” button on the products you wish to purchase.
2. Click “Continue Shopping” to continue add other products into the cart or click “Checkout” to proceed your payment for the products.
3. You'll reach a log in page where you need to log in your account using your Username and Password. If you don't have an account created yet, you need to register an account before you proceed your payment.
4. You'll need to confirm your shipping address on the “Shipping Address” page and click “next” button.
5. From here, you need to select your shipping methods and click “next” button. (if no shipping method available shown means your country not yet assigned to place order. you can contact us with facebook messenger button or email to us)
6. Next you'll need to choose your payment method then click “next” button. (Malaysian pay with online bank transfer, for overseas customer please choose paypal method).
7. After the steps before this have been done, You need to reconfirm your billing details and agree on the terms and condition.
8. Click “Confirm Order” to complete the order.

Q. How much for the shipping fee?

West Malaysia RM9, East Malaysia RM15.

Free delivery for Purchase RM200 and above in Malaysia.

Overseas customer excluded for free shipping fee, you may refer to the shipping fee when you checkout.

If shown no shipping method available please contact us.

Q. What are the payment methods available?

Payment Methods as shown below : (Item will be send out within 2 working days after confirmation payment received)

1. Online Internet Bank Transfer.
2  Via Paypal ( Visa or Mastercard / American Express / Paypal Funds) 
3. ATM Bank Transfer (Please contact us with email or facebook messenger to place order with send picture which item you want to purchase)

Bank : Ambank Berhad
Bank Account : 8881019808428
Account Name : Jifuge Ventures

Once bank in, Please send bank in slip to us through email or facebook messenger as below:

Email Address : jifugeventures@gmail.com

Facebook Messenger : Jifuge Ventures

Note: Your purchased products will not be delivered until we have this confirmation.


Q. How to change my account personal information and shipping address?

• Log-in your account → Click on “Account Maintenance” → Edit your account information and Shipping address here.

Q. I forgot my Password for my account. What should I do to retrieve it?

1. Click on “Lost Password?” and fill your email that used to register the account in the box.
2. Click Submit.
3. A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.

Q. Can I cancel an existing order that have been made?
No, once the payment is made, your order becomes strictly non-cancellable.

Q. Can i purchase if I Live in Overseas Countries?

Yes, Please send email to us or through facebook messenger as below for arrangement if your country not in the online checkout list.

Buyers are responsible for all Custom duties incurred if any.

Email: jifugeventures@gmail.com 

Facebook Messenger (JIfuge Ventures)

Q. How long does the delivery usually takes?

Item will be shipped out within 2 business working days after confirm payment was received.
Delivery usually will takes about 2 to 10 working days. Overseas customer will takes about 9 to 21 days.

Q. I still have doubts!
Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to jifugeventures@gmail.com for facebook messenger (JIfuge Ventures) for us to clear your doubts.